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Eastern & Western Hospital
Healthcare
Front Desk Officer
Entry level
On-site
Abuja Federal Capital Territory
Full-time
Published
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About this role
Eastern & Western Hospital is seeking a Front Desk Officer to welcome patients, manage appointments, handle enquiries and support efficient patient registration and administrative processes
Job Details
- Location: Abuja
- Job Type: Full-time, Onsite
- Job Field: Administration / Healthcare
Key Responsibilities
- Welcome patients professionally and attend to phone enquiries
- Respond to questions and direct enquiries appropriately
- Schedule appointments and optimise healthcare providers' schedules
- Notify healthcare providers when patients arrive
- Assist patients by addressing concerns and answering questions
- Retrieve and update patient records
- Verify financial records, collect payments and process third-party claims
Requirements
- Bachelor's degree
- 1 to 5 years of relevant work experience
- Strong communication, organisation and customer service skills
How to Apply
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