HR Officer

The HR Officer will support the day-to-day operations of the Human Resources function, including recruitment, employee onboarding, personnel documentation, employee engagement, attendance management, and general HR administration. The role requires a highly organized and people-oriented individual who can maintain confidentiality and effectively support both employees and management.

Key Responsibilities Recruitment & Onboarding

• Support the recruitment process from job posting and candidate sourcing to interview coordination and selection.

• Screen CVs and assist with shortlisting qualified candidates.

• Schedule interviews and communicate with candidates throughout the recruitment process.

• Prepare onboarding documentation and coordinate the onboarding of new employees.

• Maintain an up-to-date employee and candidate database.

HR Administration

• Maintain accurate and confidential employee records and personnel files.

• Monitor employee attendance, leave, and other HR-related records.

• Prepare HR reports, letters, memos, and other employment documentation.

• Assist with the preparation and updating of HR policies and procedures.

• Support the administration of employee benefits and other HR processes.

Employee Relations & Engagement

• Serve as a point of contact for employees on routine HR-related matters.

• Support employee engagement and welfare initiatives.

• Assist in addressing employee concerns and escalate complex issues to management where necessary.

• Support disciplinary and performance management processes in line with company policies.

Performance & Learning

• Support performance appraisal and review processes.

• Assist in identifying training and development needs.

• Coordinate internal training sessions and maintain training records.

Compliance

• Ensure HR activities are carried out in line with company policies and applicable employment regulations.

• Maintain confidentiality of employee information and sensitive HR matters.

• Assist with HR audits and statutory documentation when required.

Qualifications

• Bachelor's degree or HND in Human Resources, Industrial Relations, Psychology, Business Administration, or a related field.

• Professional HR certification such as CIPM, SHRM, or HRCI is an advantage.

Experience

• 1–3 years of experience in Human Resources or a related administrative role.

• Experience in recruitment and HR administration is preferred.

Key Skills & Competencies

• Strong communication and interpersonal skills.

• Excellent organizational and time-management abilities.

• Good knowledge of HR practices and processes.

• Strong attention to detail.

• Ability to handle confidential information with discretion.

• Problem-solving and conflict-resolution skills.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Ability to work independently and as part of a team.

Key Performance Indicators (KPIs)

• Timeliness and effectiveness of recruitment support.

• Accuracy and completeness of employee records.

• Timely processing of HR documentation.

• Employee engagement and responsiveness to HR requests.

• Compliance with HR policies and procedures.

• Timely completion of assigned HR activities.