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Heritage Kidney and Medical Care
Healthcare
Customer Care Representative (Front Desk)
About this role
Heritage Kidney and Medical Care (HKMC), a kidney and dialysis care centre in Abuja, is seeking a professional and patient-focused Customer Care Representative to serve as the first point of contact for patients and visitors, ensuring a smooth and positive experience
Job Details
- Location: Abuja, FCT, Nigeria
- Work Arrangement: On-site
- Employment Type: Full-time
- Job Field: Customer Service / Healthcare
- Experience: Mid level - at least 2 years in customer service or front-desk operations
Key Responsibilities
- Attend to patients and visitors courteously
- Handle inquiries, complaints, and appointment scheduling
- Manage patient registration processes
- Ensure a positive and professional front-desk experience
Requirements
- Degree in a relevant field
- At least 2 years' experience in customer service or front-desk operations, preferably in healthcare
- Good communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment with minimal supervision
- Proficiency in basic computer applications
- Empathy, compassion, professionalism, and integrity
- Strong organisational skills and ability to multitask under pressure
How to Apply
Apply below via the JobClave with your updated Resume/CV
Application Deadline: 29 October 2026
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