Admin & Sales Officer

Vestates Limited is a real estate and property management company established in 2013, offering the sale and lease of residential and commercial properties and long-term property management within Nigeria and internationally

We are looking for a highly organized, rational, and system-driven Administrative and Sales Officer to act as the planning, organizational, and administrative backbone of the Sales and Lettings department. The role manages brief tracking, financial settlements, and regulatory compliance while actively driving revenue through direct sales, and will help prepare the department to grow into a full Business Unit handling off-plan sales and Joint Venture (JV) developments

Job Details

• Job Position: Administrative and Sales Officer
• Location: Wuse 2, Abuja (On-site)
• Employment Type: Full-time
• Reports to: Sales and Lettings

Operational Control, Planning and Financial Tracking (40%)

• Serve as the central planning hub for the department, organizing workflows, managing team schedules, and ensuring administrative processes run seamlessly
• Monitor the lifecycle and performance of all briefs and transactions, track conversion rates, and identify bottlenecks so no lead or brief falls through the cracks
• Track all tenant and landlord contracts, monitor inflows and outflows, and ensure accurate funds tracking and timely commission and rent settlements
• Build strong relationships with regulatory and documentation agencies (such as FCDA, Ministry of Housing and Urban Development, AGIS, and local councils) to fast-track enquiries, title verifications, and approvals

Sales, Lettings and Client Experience (40%)

• Conduct professional property viewings for lettings and secondary market sales across Abuja
• Negotiate terms and close deals to meet monthly and quarterly revenue targets
• Conduct structured exit interviews with outgoing tenants to gather feedback on property conditions, agency service, and market needs
• Act as the primary point of contact for post-sale and post-lease client queries, ensuring high retention, satisfaction, and referral rates

Future-Proofing and Business Unit Transition (20%)

• Assist in organizing the data room for Joint Ventures, tracking and filing JV sharing models, MoUs, and developer agreements
• Draft and refine Standard Operating Procedures (SOPs) for client onboarding, property handovers, brief tracking, and dispute resolution
• Synthesize data from exit interviews and sales tracking to give the Head of Business actionable insights on client preferences, pricing resistance, and location demand

Key Performance Indicators

• Operational: 100% accuracy and timeliness in funds tracking, landlord and tenant settlements, and brief performance reporting
• Sales: achievement of assigned monthly and quarterly lettings and sales revenue targets
• Regulatory: measurable reduction in turnaround time for document verifications and agency approvals
• Transition: documentation and rollout of at least 3 new SOPs (including the exit interview framework and brief tracking system) within the first 6 months

Qualifications

• BSc or HND in Business Administration, Estate Management, Public Administration, or a related field
• 2-4 years of experience in real estate administration, operations, or sales, preferably within the Abuja market
• Proven track record of balancing backend operations (tracking, planning, compliance) with frontend sales targets
• Proficiency in real estate administration, contract management, and funds tracking
• Advanced proficiency in MS Office (especially Excel for financial tracking and data analysis) and modern CRM software
• Working knowledge of the Abuja real estate regulatory environment, land documentation processes, and property valuation principles

Key Skills

• Planning and organizational mastery, with the ability to keep the department organized, prioritized, and moving forward
• Data literacy, with the ability to extract insights from brief tracking and financial data and report on the true health of the department
• Stakeholder navigation, with tact and diplomacy in dealing with government agencies, landlords, and tenants
• High integrity and objective reporting in handling client funds and settlements
• Pragmatic problem solving, finding legal and effective ways to push processes forward when agencies delay

How to Apply

Apply below via the JobClave with your updated Resume/CV

Application Deadline: 8th November, 2026