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Musada Hotels and Luxury Suites
Hospitality & Hotel
Front Desk Officer
About this role
Musada Hotels and Luxury Suites is seeking a professional Front Desk Officer to manage guest check-ins, reservations, payments and enquiries while ensuring a welcoming and comfortable guest experience
Job Details
- Location: Abuja
- Job Type: Full-Time
- Experience: 2 - 5 years
- Qualification: OND, HND or Bachelor's Degree
- Job Field: Administration, Facilities, Food, Beverage and Hospitality
Key Responsibilities
- Handle guest check-in and check-out procedures
- Manage online and telephone reservations
- Register guests and collect relevant booking information
- Provide information about hotel rooms, rates, amenities and payment methods
- Respond to guest complaints promptly and professionally
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
- Manage group bookings and arrange personalised services for VIP guests and event attendees
- Promote additional hotel facilities and services where appropriate
- Maintain accurate records of bookings and payments
Requirements
- OND, HND or Bachelor's Degree
- 2 - 5 years of relevant work experience
- Computer literacy and familiarity with hotel reservation software
- Previous hospitality experience is an advantage
How to Apply
Apply below via the JobClave with your updated Resume/CV (PDF format only)
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