HR Officer

JOB SUMMARY:

The Human Resources Officer will support the effective delivery of the organisation's HR strategy and day-to-day people operations. The role will provide hands-on support across the employee lifecycle, including recruitment, onboarding, employee relations, performance management, learning and development, and policy administration,.

KEY RESPONSIBILITIES:

HR Operations & Governance

• Support the administration of HR policies, procedures, and employee records management.
• Prepare HR reports, dashboards, and management information as required.
• Ensure HR processes are implemented in accordance with SOP and regulatory requirements.
• Support periodic HR audits, internal, or external regulatory and compliance reviews.

Recruitment & Onboarding

• Support end-to-end recruitment activities, including job requisitions, sourcing, screening, interviews, reference checks, and documentation.
• Coordinate pre-employment documentation and background checks.
• Facilitate effective onboarding and induction programmes for new employees.

Employee Relations & Engagement

• Provide guidance on HR policies, procedures, benefits, and employment conditions.
• Support the management of employee relations cases, grievances, disciplinary matters, and workplace concerns.
• Support employee engagement initiatives and organisational culture programmes.

 Performance Management

• Coordinate the organisation's performance management cycle.
• Support implementation of goal setting, performance reviews, mid-year reviews, and annual appraisals.
• Maintain accurate performance records and support performance-related HR decisions.

 Learning & Development

• Coordinate training programmes, including, attendance, documentation, evaluation, and logistics.
• Maintain training and development records.
• Support implementation of the annual learning and development plan.

 Compensation & Benefits

• Support administration of employee compensation and benefits programmes.
• Validate payroll inputs relating to new hires, exits, promotions, salary adjustments, allowances, deductions, and other employee changes.

 HRIS, Data & Analytics

• Maintain accurate employee information within the HR Information System.
• Support digitisation and automation of HR processes.
• Track key HR metrics and generate periodic HR reports and people analytics.

QUALIFICATIONS, EXPERIENCE & SKILLS:

• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• CIPM/HRCI/SHRM or other recognised HR professional certification is compulsory.
• Minimum of 3–5 years of HR operations experience across multiple HR functions.
• Experience within financial services or another regulated environment is an advantage.
• Demonstrable experience using HRIS and Microsoft Office applications.