Duplo
Banking, Finance & Insurance
Senior Product Manager - Financial Operations
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About this role
Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform. Duplo is backed by top investors including Y Combinator, Tribe Capital, Commerce Ventures, Soma Capital and Oui Capital
As Senior Product Manager, you will be the single accountable owner of the Duplo Dashboard, the platform finance teams use every day to raise and collect on invoices, pay suppliers locally and across borders, and keep company spending under control. Your scope covers invoicing and e-invoicing, local transfers, international transfers, expense management and approval workflows, billing and direct debit, together with feature analytics and growth. You will work closely with a dedicated Product Designer and Engineering Leads
Job Details
- Location: Lagos, Lagos State
- Work Arrangement: Hybrid
- Job Type: Full-Time
- Experience: 7-8 years of product management
Responsibilities
- Own the product strategy, vision and roadmap for Duplo's Financial Operations suite (E-Invoicing, Billing, Expense Management, Direct Debit) as a single coherent FinOps strategy
- Identify and scope expansion opportunities into adjacent financial operations products such as payroll, and lead the FinOps monetisation roadmap from discovery through launch and adoption
- Own invoicing end to end (creation, recurring invoices, reminders, collection, reconciliation) and drive the e-invoicing roadmap to meet tax-authority requirements in each market, including Nigeria's e-invoicing mandate
- Own local payments on the Dashboard (single and bulk payouts, beneficiary management, scheduled payments, reconciliation) and design approval workflows, maker-checker controls, limits and audit trails
- Own cross-border payments (FX quotes, beneficiary onboarding, payment tracking) and work with Treasury, Compliance and partners to expand corridors and meet KYC/KYB, AML and exchange-control requirements
- Evolve expense management, define plans, pricing, packaging and dunning with Finance and GTM, and grow direct debit as a collection method
- Define and track success metrics across the FinOps suite, own product analytics (event tracking, funnels, cohorts, retention) and publish a recurring product performance report for leadership
- Own growth across the customer lifecycle from sign-up and KYB through activation, retention and expansion, and run experiments on onboarding, pricing, referrals and lifecycle messaging
- Run customer discovery and regular one-on-one sessions with customers across Nigeria, South Africa, Ghana and Kenya
- Lead delivery alongside Engineering Leads (prioritisation, sprint planning, release readiness, UAT, post-launch reviews) and mentor other product managers
Requirements
- 7-8 years of product management experience, including owning a B2B fintech, payments or SaaS product from strategy through delivery
- Demonstrated experience shipping financial operations solutions, monetisation or billing features at a fintech or B2B company
- Hands-on experience with payments products (local payouts and collections and/or cross-border payments and FX), with a working understanding of payment rails, settlement, reconciliation and failure handling
- Experience building products for finance teams, such as invoicing, accounts payable and receivable, expense management, or accounting and ERP integrations
- Strong ability to write clear BRDs/PRDs and work cross-functionally with Engineering, Design, Compliance and GTM
- Strong product analytics skills, including event tracking, funnels and cohort analyses in BI tools such as Metabase, Mixpanel or Amplitude (SQL is an advantage)
- A track record of driving product growth through experimentation, plus commercial acumen in pricing, packaging and revenue models
- Working knowledge of the regulatory environment for financial products, including KYC/KYB, AML, tax and e-invoicing rules, and data protection
- Excellent written and verbal communication skills and comfort in a fast-paced startup environment
How to Apply
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