Customer Sales Associate

10Alytics, a global EdTech and data consulting firm training individuals and corporate clients across Africa, Europe, the Middle East, and North America, is recruiting a Customer Sales Associate. This is a fully remote position focused on driving student enrollments, consulting prospective learners, managing sales pipelines, and converting leads for various tech programs.

• Lead Engagement & Consultations: Engage inbound and outbound leads, conduct discovery consultations with prospective students, and articulate the value of 10Alytics training programs.

• Pipeline & CRM Management: Track prospect interactions, manage lead status in the CRM, and maintain consistent follow-ups across email, chat, and phone channels.

• Enrollment Conversion: Guide candidates through program selection, course details, payment plans, and onboarding workflows to successfully close enrollments.

• Target Achievement: Meet and exceed individual monthly enrollment targets while collaborating with marketing and growth teams to refine sales messaging.

• Education: Bachelor's Degree or HND in Business Administration, Marketing, Communications, or a related discipline.

• Experience: 3 to 4 years of direct experience in consultative sales, inside sales, lead conversion, or customer acquisition (experience within EdTech, SaaS, or professional training is highly preferred).

• Skills: Excellent verbal and written English communication, strong negotiation and objection-handling abilities, and proficiency with CRM software.