Front Desk Receptionist

PalmPay—a Pan-African fintech company operating digital payments, money transfer, and financial services across Nigeria, Ghana, and Kenya—is recruiting a Front Desk Receptionist for its corporate office in Lagos State. Operating as the primary face of the organization, this corporate administration and front-office role manages physical visitor reception, telephone switchboards, mail dispatch, office supply inventory, and meeting room coordination.

Key Responsibilities

• Visitor Management & Reception: Greet visiting clients, partners, and regulators professionally; maintain electronic and physical visitor logs and direct guests to designated personnel.

• Call Handling & Correspondence: Answer, screen, and route incoming phone calls; manage incoming/outgoing postal mails, packages, and corporate deliveries.

• Administrative & Meeting Logistics: Coordinate meeting room reservations, ensure boardrooms are properly equipped, order front-office consumables, and assist corporate administration with general clerical tasks.

• Security & Facility Alignment: Collaborate with office security and janitorial staff to enforce front-office entry protocols and maintain corporate aesthetic standards.

Requirements & Qualifications

• Academic Background: Bachelor’s Degree or HND in Business Administration, Mass Communication, Management, or related disciplines.

• Professional Experience: 1–3 years handling executive reception or administrative desk operations within a fast-paced corporate environment.

• Core Competencies: Excellent telephone etiquette, Microsoft Office Suite proficiency (Word, Excel, Outlook), calendar scheduling, strong interpersonal communication, and discretion with confidential data.