Admin Officer - Retail Agency

HYT Consulting (HYTNG Consulting Limited) is recruiting for an Admin Officer - Retail Agency role based in Ikeja, Lagos. The role ensures accurate, timely processing of all retail insurance premiums and commission payments - from policy administration and policy issuance to payment confirmation, receipts, and reconciliation. This role is the bridge between sales, underwriting, and finance to keep cashflow clean and customer policies active

Job Details

• Location: Ikeja, Lagos
• Job Type: Permanent / Full-Time
• Work Arrangement: Onsite
• Remuneration: NGN 200,000 monthly net salary
• Other Benefits: HMO, Pension, Annual Leave with Allowance, and 13th Month

Job Purpose

To ensure accurate, timely processing of all retail insurance premiums and commission payments - from policy administration, policy issuance to payment confirmation, receipts, and reconciliation

Roles and Responsibilities

• Manage and prepare all retail premiums received from agents, brokers, and direct customers into the system by Underwriting and Sales Team
• Policy Administration
• Process Agency Monthly Allowance and commission
• Generate reports and analyze for performance management
• Daily reconciliation of premium collected vs policies issued. Flag mismatches same day
• Prepare agent/broker statements showing premium received, outstanding, and commission due
• Support month-end reports by ensuring all premium is accounted for with no leakages
• Track and follow up on unpaid commission or rejected payments to minimize unposted and unmatched premium
• Be the first point of contact for agents on premium posting, receipts, or policy activation issues
• Respond to customer queries on payment status, policy documents, or refund memos within 24hrs
• Work with Agency to ensure agents submit accurate data for Onboarding and Recruitment
• Ensure all premium transactions comply with NAICOM and company policy guidelines
• Maintain proper audit trail for all cash, transfer, and receipts
• Flag suspicious transactions or premium diversion to management immediately

Requirements

• Age: Candidate must not exceed 26 years of age as at the point of application
• BSc (Minimum of 2:2). Ideal applicant must have completed NYSC
• Bachelor's degree in Accounting, Finance, Business Administration or related field
• Experience: 1-3 years in insurance operations, premium admin, or finance. Insurance experience preferred
• Skills: Strong Excel, attention to detail, ERP/insurance system knowledge, good communication
• Traits: High integrity, deadline-driven, calm under pressure

Compensation and Benefits

• NGN 200,000 monthly net salary
• HMO
• Pension
• Annual Leave with Allowance
• 13th Month

How to Apply

Apply below via the JobClave with your updated Resume/CV