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International Facilities Services (IFS) Group
Real Estate
Soft Services Manager
About this role
International Facilities Services (IFS) Group is seeking an experienced Soft Services Manager to oversee on-site cleaning, landscaping, pest control, and waste management services, ensuring service quality, safety, cost efficiency, and compliance with established standards
Job Details
- Location: Costain / Orile, Lagos
- Job Type: Full-time
- Compensation: NGN 350,000 - 400,000 monthly
- Experience: 8 - 10 years
- Job Field: Facilities Management / Operations
Key Responsibilities
- Manage cleaning, landscaping, pest control, and waste management services to meet agreed SLAs, KPIs, and quality standards
- Plan and supervise daily, periodic, and deep-cleaning schedules and grounds maintenance
- Lead, schedule, train, and supervise soft services teams
- Manage specialist subcontractors and ensure compliance with service requirements
- Conduct inspections and audits, address service gaps, and implement corrective actions
- Maintain hygiene, housekeeping, environmental, and health and safety standards
- Manage consumables, chemicals, equipment, inventory, and usage
- Monitor budgets, control costs, and identify operational efficiencies
- Enforce safety procedures, PPE use, and proper chemical handling
- Prepare performance reports and track service delivery
- Coordinate service readiness for events and peak periods
- Handle stakeholder requests and service escalations professionally
Requirements
- Bachelor's degree
- 8 - 10 years of relevant work experience
- Strong team leadership, service delivery, budgeting, and contractor management skills
- Knowledge of HSE requirements, hygiene standards, and quality assurance processes
How to Apply
Apply below via the JobClave with your updated Resume/CV
Application Deadline: 10 November 2026
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