Manager - HR Business Partnering Commercial EB FBB DS.Human Resources

MTN Nigeria Communications Plc is recruiting a full-time Manager - HR Business Partnering (Commercial EB FBB DS) at its corporate headquarters in Ikoyi, Lagos. Reporting directly to the Senior Manager - HR Business Partnering, this Level 3 management role functions as a tactical and strategic liaison between the HR division and assigned commercial business segments. The position is responsible for ensuring that human capital initiatives, talent sourcing, performance metrics, and workforce governance align cleanly with broader divisional growth and regional business plans.

• Strategic Business Partnering: Collaborate with Line Executives to translate commercial goals into tailored HR strategies, while managing headcount allocations and providing structural input on business unit design.

• Employee Relations & Conflict Resolution: Facilitate the resolution of grievances, complex relational disputes, and disciplinary matters in direct coordination with the internal Industrial Relations team.

• Talent & Pipeline Management: Partner with the central Talent and Attraction teams to manage department-level resourcing, optimize talent acculturation pipelines, and establish retention frameworks.

• Performance & Data Analytics: Track business trends utilizing standard HR metrics to build reward mechanisms, review team performance concerns, and provide analytical dashboard reports to senior management.

• Engagement & Culture: Coordinate management roadshows and structured communication sessions to enhance workplace relationships, elevate morale, and drive organizational productivity.

• Team Leadership: Conduct ongoing performance appraisals and design structured capability interventions to address technical skill gaps within the immediate HR business partnering team.

• Tenure: 6–13 years of progressive experience within human resources, with documented experience supervising or managing direct reports.

• Organizational Context: Proven background operating within a medium- to large-scale corporate enterprise.

• Core Specialties: Demonstrated experience delivering cross-functional HR administration, with preferred background exposure in Employee Relations.

• Degree: Bachelor's Degree, preferably within the social, human, or behavioral sciences.

• Languages: Professional fluency in written and spoken English.

• Professional Credentials: An active professional qualification from chartered HR institutions (such as CIPM/CIPMN, CIPD, or SHRM) is highly desirable.

• Job Identification: #7477

• Job Category / Level: MTN Level 3

• Posting Date: 29th June, 2026

• Apply Before: 7th July, 2026 at 22:55

• Diversity Statement: Eligible females and people living with disabilities are strongly encouraged to apply.

Qualified candidates can apply by submitting their credentials through the official MTN External Career Site portal.

⚠️ Important Anti-Fraud Notice: MTN Nigeria explicitly states that it does not request payment of any kind at any stage of the application or interview process. Fraudulent activities can be reported directly to MTNN.ForensicServices@mtn.com.