Business Development Manager / Key Account Manager

Strivo Labs—a digital solutions firm specializing in custom software design, MVP development, automation, and content creation—is recruiting a Business Development Manager / Key Account Manager (BDM/KAM) at its office in Ikeja, Lagos State. This role focuses on driving B2B sales and strategic enterprise partnerships across the financial services sector (banks, fintechs, microfinance banks, insurance firms, and finance houses), acquiring enterprise clients, and driving revenue growth through account expansion and cross-selling.

• Enterprise Business Development: Identify, prospect, and close B2B enterprise technology/digital deals with decision-makers across banks, fintechs, and financial institutions.

• Key Account Management: Act as primary relationship manager for strategic accounts, driving account retention, upselling, and cross-selling to maximize account profitability.

• Service Delivery & Cross-Functional Alignment: Coordinate with Product, Operations, Tech, and Customer Experience teams to ensure smooth client onboarding, integration, and SLA compliance.

• Market Intelligence & Strategic Alliances: Monitor industry trends, competitor activities, and financial service ecosystem shifts to provide strategic input for product roadmap development.

• Sales Operations & Pipeline Tracking: Maintain detailed CRM records, accurately forecast pipeline conversion, track collections, and submit regular revenue reports to executive leadership.

• Achievement of monthly, quarterly, and annual sales and revenue targets.

• Number and financial value of new enterprise accounts acquired.

• Revenue growth from existing key accounts (upsell/cross-sell conversion).

• Account retention rate and customer satisfaction/engagement metrics.

• Education: Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, or a related field.

• Experience: Minimum of 5 years of experience in Business Development, B2B Enterprise Sales, or Key Account Management.

• Sector Requirement (Mandatory): Direct experience selling to or working within the Banking, Fintech, or Financial Services industry.

• Industry Domain Knowledge: Solid grasp of digital payments, lending platforms, banking operations, and enterprise software solutions.

• Network Advantage: Pre-existing network of high-level contacts within Nigerian banks, microfinance institutions, and fintechs is an added advantage.

• Technical & Soft Skills: Proficiency in CRM tools and MS Office Suite; superior negotiation, pitch deck presentation, commercial deal-structuring, and executive stakeholder engagement skills.