DynamicPlus Advisory
Recruitment
Customer Service Representative
About this role
DynamicPlus Advisory—a human resources and business growth consulting firm—is recruiting a Customer Service Representative for a client operating in Surulere, Lagos State. Reporting to the Front Desk & Operations Supervisor, this entry-level customer support role handles client inquiries, provides product/service details, assists with purchases, and supports general office administration.
Key Responsibilities-
Customer Interaction & Inquiry Resolution: Greet clients professionally, answer inbound product/service questions, and handle customer requests or complaints promptly.
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Sales Support & Relationship Management: Assist walk-in and remote customers with product selection/purchases and maintain positive ongoing relationships.
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Administrative Backstop: Support the operational team with routine front-desk record-keeping, follow-up calls, and administrative task execution.
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Academic Baseline: Minimum OND or equivalent tertiary diploma.
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Geographic Requirement: Must live within Surulere or immediate surrounding neighborhoods (e.g., Yaba, Ojuelegba, Costain).
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Core Competencies: Friendly and patient interpersonal demeanor, basic computer literacy, clear verbal/written communication, and customer orientation.
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