Sheraton Lagos Hotel
Hospitality & Hotel
Executive Assistant
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About this role
Sheraton Lagos Hotel—a premium hospitality brand under Marriott International—is recruiting an Executive Assistant (Job ID: 26112342) for its hotel operations in Ikeja, Lagos State. Reporting to the General Manager and Executive Management Team, this role coordinates front-office administrative workflows, guest inquiries, executive correspondence, internal team coaching, and C-suite scheduling while enforcing Marriott's global hospitality service standards.
Key Responsibilities
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Executive Administrative Coordination: Manage executive correspondence, distribute corporate faxes/mails, maintain office hardware/supplies, and handle database record updates for hotel leadership.
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Guest Relations & Service Standards: Greet VIP guests, address property inquiries, assist disabled guests, and uphold Marriott's Open Door Policy and brand standards.
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Internal Team Coaching & HR Support: Assist management with scheduling, staff training coordination, task delegation, and promoting fair treatment practices across departments.
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Record Hygiene & Communication: Prepare executive meeting minutes, answer telephone inquiries using brand etiquette, and handle confidential internal documentation.
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Academic Credentials: Tertiary degree in Business Administration, Communication, or Hospitality Management.
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Technical Skills: Proficiency in database management systems, Microsoft Office Suite, and standard office automation equipment.
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Core Competencies: Clear verbal and written communication, confidentiality, team motivation, physical ability to lift up to 10 lbs, and adherence to professional grooming standards.
This role accepts applications on an external page.