Destination Management Executive

Incel Group (Incel Tourism LLC)—a leading Destination Management Company (DMC) headquartered in Dubai, UAE, with regional headquarters in Lagos, Nigeria—is recruiting a Destination Management Executive for its Sub-Saharan African outbound and inbound tourism operations. Reporting to the Head of Tourism & Operations, this role oversees UAE and international hotel reservations, custom tour package curation, GDS flight/hotel booking management, supplier rate negotiations, and end-to-end travel client relations.

• Hotel Reservations & Rate Negotiation: Source, evaluate, and book hotel inventories across the UAE and global markets; negotiate wholesale rates with hotel partners and maintain room availability databases.

• Travel Package Curation & Itinerary Design: Structure custom leisure and MICE packages combining flights, luxury desert safaris, dhow cruises, city tours, visa processing, and airport transfers tailored to client budgets.

• GDS & Booking System Operations: Execute reservations, modifications, and cancellations accurately via GDS (Sabre/Amadeus) and hotel supplier portals while resolving booking discrepancies.

• Client Relationship Management: Act as the primary advisor for corporate and retail travel clients, deliver travel consultations, manage last-minute itinerary adjustments, and conduct post-trip satisfaction reviews.

• Domain Mastery: Experience in travel consulting, DMC operations, or luxury hotel reservation management.

• Technical Suite: Hands-on proficiency in GDS platforms (Sabre, Amadeus), CRM platforms, and Microsoft Office / Google Workspace.

• Core Competencies: Itinerary design, travel package pricing, hotel rate negotiation, client management, multi-destination knowledge (UAE focus), and conflict resolution.