Digital Business and Growth Specialist

Lead Enterprise Support Company Limited (a recruitment firm) is hiring a Digital Business and Growth Specialist for its client, a microinsurance company, reporting to the Managing Director. The role drives microinsurance sales, premium income, and customer retention through digital channels and strategic partnerships, and also supervises the IT team to ensure the availability, security, and reliability of the infrastructure supporting business operations, product launches, and strategic initiatives.

The specialist will develop and execute digital growth and partnership strategies for a microinsurance business, manage digital sales campaigns end to end, and oversee technology operations including vendor coordination, API integrations, cybersecurity, data protection, backups, and business-continuity arrangements.

• Develop and execute digital growth, customer-acquisition, sales, renewal, and retention strategies.
• Identify and develop partnerships with fintechs, payment platforms, e-hailing companies, e-commerce businesses, digital lenders, telecommunications companies, and other digital platforms.
• Prepare partnership proposals, business cases, financial projections, commercial offers, and implementation plans.
• Coordinate partner negotiations, due diligence, onboarding, system integration, testing, product launch, and performance reviews.
• Work with relevant teams to develop simple, affordable microinsurance products embedded within partner platforms and customer journeys.
• Manage digital sales campaigns and monitor enrolment, premium collection, policy activation, conversion, renewal, and profitability.
• Supervise the IT team, set priorities and service standards, and monitor performance and incident resolution.
• Ensure the availability and effective maintenance of systems, networks, applications, digital platforms, and other requisite infrastructure.
• Coordinate technology vendors, API integrations, cybersecurity, data protection, backups, and business-continuity arrangements.
• Analyse digital sales, partnership, customer, and system-performance data and recommend improvements.
• Prepare management reports and escalate significant commercial, operational, technology, and compliance risks.

• Digital premium and revenue growth.
• Policies sold through digital channels.
• Partnerships signed and activated.
• Customer acquisition, conversion, renewal, and retention.
• System availability and transaction-success rates.
• IT incident-resolution and project-delivery time.
• Timely availability of infrastructure for business initiatives.
• Customer and partner satisfaction.

• Bachelor's degree or HND in Information Technology, Computer Science, Business Administration, Marketing, Finance, Insurance, or a related field.
• A master's degree is an advantage.
• 3-5 years' experience in digital business, partnerships, technology management, fintech, insurance, e-commerce, or financial services.
• Experience supervising IT personnel or coordinating infrastructure, digital integrations, technology vendors, and related projects.
• Strong knowledge of digital sales, partnership development, data analysis, project coordination, cybersecurity, and data protection.
• Excellent commercial, leadership, negotiation, communication, and problem-solving skills.

• Location: Ikeja, Lagos (on-site).
• Employment type: Full-time.
• Reports to: Managing Director.
• Salary: Very attractive and competitive.
• Application closing date: 30 September 2026.
• Apply via the application link on this listing.