Sales & Onboarding Representative

mDoc, a digital health social enterprise leveraging behavioral science, data, and quality improvement methodologies to transform chronic disease management across sub-Saharan Africa, is recruiting a Sales & Onboarding Representative. Based in Lagos, this hybrid field role combines business development with hands-on member activation at community hubs and partner health facilities.

• Field Sales & Business Development: Drive adoption of mDoc’s digital health platforms by converting potential prospects and expanding member acquisition across target communities in Lagos.

• Member Onboarding & Activation: Deliver seamless, high-touch in-person onboarding and activation support for new members at designated community hubs and health facilities.

• Facility Partnerships: Serve as the primary operational link between mDoc and partner health facilities, ensuring smooth workflow integration and member engagement.

• Customer Journey Support: Guide new members through their digital health adoption, training them on platform usage to drive long-term retention and health outcome tracking.

• Education: Minimum of a Bachelor’s Degree or Higher National Diploma (HND) in Marketing, Business Administration, Public Health, Communications, or a related discipline.

• Sales Experience: 2 to 4 years of proven field sales experience with a track record of meeting or exceeding performance targets.

• Industry Exposure: Direct experience in healthtech, healthcare, pharmaceuticals, health insurance, or technology sectors is strongly preferred.

• Onboarding & Training Skills: Prior experience in member activation, customer onboarding, or user training is highly desirable.

• Digital Literacy: Familiarity with digital health tools, mobile applications, or health service delivery platforms.

Tip: Ensure your cover letter highlights your field sales achievements alongside any experience delivering in-person customer onboarding or health outreach programs.