Role Model School
Education
Front Desk/ Administrative Personnel
About this role
Role Model School (RMS)—a Christian educational institution founded in 2001 by Daystar Christian Centre—is recruiting a Front Desk / Administrative Personnel for its campus in Oregun-Ikeja, Lagos State.
This frontline administrative support role manages receptionist operations, visitor access control, incoming telephone/email inquiries, parent-school correspondence, admission processing support, and front-office ambience.
Key Responsibilities
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Front Desk Operations & Ambience: Welcome, sign in, and direct parents, pupils, governors, and visitors while maintaining a clean, professional reception environment.
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Telecommunications & Inbox Management: Manage the school’s central telephone line, direct calls, handle parent complaints, and process incoming primary email correspondence.
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Parent Relations & Enquiries: Provide accurate information during admission inquiries, build parent trust through clear communication, and process enrollment records.
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Administrative Support: Maintain document filing systems, keep detailed interaction logs, and support school staff with routine clerical duties.
Requirements & Qualifications
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Academic Background: Bachelor's Degree in Mass Communication, English, or any Social Science discipline from a recognized university.
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Work Experience: Minimum 2 years of hands-on experience in customer service, front-office operations, or administrative support.
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Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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Core Competencies: Excellent spoken and written English, phone etiquette, active listening, conflict resolution, multi-tasking, and time management.
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