Hotel Capitol
Hospitality & Hotel
Hotel Receptionist
About this role
Hotel Capitol—a contemporary 32-room boutique hotel located in Omole Phase 1—is recruiting a Hotel Receptionist for its operational facility in the Ojodu Berger / Omole Phase 1 axis, Lagos State. This front-desk hospitality position manages guest relations, reservation systems, check-in/check-out processing, billing administration, and customer service delivery.
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Location: Ojodu Berger / Omole Phase 1, Lagos State
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Proximity Requirement: Candidates residing in nearby axes (Ojodu Berger, Ogba, Agege, Ojota, Ketu, Akute, or Ikeja) are preferred
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Application Closing Date: August 21, 2026
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Front Desk & Guest Services: Welcome arriving guests, execute check-in and check-out procedures, answer phone/email inquiries, and maintain front-office decorum.
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Reservation & Billing Management: Operate hotel booking systems, track reservation availability, process payment transactions, and issue receipts accurately.
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Issue Resolution: Resolve guest requests, queries, and complaints to maintain high service standards and guest satisfaction.
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Academic Credentials: HND or B.Sc. with valid NYSC discharge or exemption certificate.
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Professional Track Record: 1 to 2 years of proven experience in hotel reception or front-office customer service.
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Competencies & Skills: Professional appearance, strong verbal/written communication, multi-tasking skills under peak check-in hours, and basic computing proficiency (hospitality property management systems are a plus).
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