Sales Coordinator

Marriott International—a global leader in hospitality operating world-class brands like Sheraton Hotels & Resorts—is recruiting a Sales Coordinator for the Sheraton Lagos Hotel in Ikeja, Lagos. This administrative and commercial support role assists the Sales & Marketing department with client communications, sales lead tracking, contract generation, banquet event ordering, revenue optimization, and guest inquiry handling.

Key Responsibilities

• Sales Administration & Documentation: Prepare sales proposals, group contracts, banquet event orders (BEOs), and collateral packages for prospective corporate and leisure clients.

• Client Engagement & Revenue Support: Act as a primary client contact via phone and email; answer inquiries regarding room rates, packages, and hotel amenities while applying upselling techniques to drive revenue.

• Data & Software Reconciliation: Enter, retrieve, reconcile, and verify lead data, third-party bookings, and commission entries within Marriott’s sales software platforms.

• Cross-Departmental & Service Standards: Maintain guest confidentiality, uphold Marriott brand standards, assist team members in achieving group sales targets, and liaise with event operations.

Requirements & Qualifications

• Academic Background: High school diploma, G.E.D. equivalent, or higher diploma in hospitality, marketing, or business administration.

• Work Experience: Minimum 1 year of hands-on experience in general administrative support, hotel sales, customer service, or event management.

• Core Competencies: Excellent verbal and written communication skills; proficiency in sales software and office productivity tools; strong organizational skills with high attention to detail.